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Membership FAQs

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If you are new to massage therapy, chances are you’ve got some questions. Below are the answers to the questions that are most commonly asked about massage therapy. Should you have additional questions please feel free to contact the clinic nearest you

How much is membership?

A:There is no membership fee. Simply enjoy at least one massage a month for 12 months at your preferred member price.

Will I be charged monthly for my membership?

A:We do not pre-charge each month. You pay for each treatment at the time the treatment is received. If you do not book a treatment one month, the monthly treatment fee is processed and kept on file as a credit for a second monthly treatment during your membership.

How does the membership work?

A:Enjoy at least one massage a month for 12 months at your preferred member price. If you want more than one massage per month, you’ll enjoy the preferred member price every time you visit. As a bonus, we extend the preferred member price to family members in your household—without the monthly commitment. However, you will need to fulfill your monthly massages regardless of how often your family members receive treatments. If you do not book your monthly massage, simply save it and enjoy a second massage another month. The monthly treatment fee is processed and kept on file as a credit for a second monthly treatment during any month of your membership.

What if I don’t need one massage a month?

A:Simply save it and enjoy a second massage another month. The monthly treatment fee is processed and kept on file as a credit for a second monthly treatment during any month of your membership.

Will I receive a receipt for my massage?

A:You will receive a signed receipt from the Registered Massage Therapist who treated you. This receipt can be sent to your insurance company for reimbursement. Prior to your treatment, please be sure to verify with your provider whether you qualify for coverage.

Can you direct bill my insurance company for my treatment?

A:We direct bill to most insurance companies, however not all insurance companies and benefit plans allow electronic billing. You can reach out to your insurance company and inquire about your plan’s procedures prior to your massage.

Do I need to book the same Registered Massage Therapist for each massage?

A:You can book with the same therapist or try different ones. On average, each clinic has 8-15 Registered Massage Therapists on the team.

Must I be a member to have a massage at Massage Addict subsequent to my introductory massage?

No, you can continue to visit Massage Addict without being a member by paying the non-member price.